CommPeak’s Robust Predictive Dialer is Here

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We’ve been working on it for quite a while, tested it to near exhaustion and now we’re happy to offer a state of the art predictive dialer to a wide range of businesses in need of agent and sales related high volume communication So what is a predictive dialer, anyway? According to Wikipedia, “A predictive […]

April 8, 2014 / By Sasha

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The Benefits of Predictive Dialers in Call Centers

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Call centers live and breathe high call volume and capacity, and for this reason the predictive dialer (aka automatic dialer) is a key tool in making massive amounts of calls among customer service and call centers. Aside from the obvious benefit of agent efficiency of predictive dialers there are additional advantages which are often overlooked. […]

December 3, 2012 / By Sasha

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