Are your customer messages scattered across different platforms? Is your team struggling to keep up with inquiries, leading to missed opportunities and frustrated customers? Our Shared Conversation Management solution brings all your customer communications into one powerful, intuitive inbox, empowering your team to deliver faster, more organized, and consistently excellent support.
Transactional SMS Alerts
business messaging platform
Direct messages from SMS, WhatsApp, and Telegram into a single shared inbox. Conversations are organized by team, making responsibilities clear and ensuring every message gets a timely response.
Set Incoming Routing Rules to automatically send messages to the right team based on your criteria. This means conversations are picked up quickly and handled by the experts best equipped to respond.
With Team Management features, you can assign roles and group users into teams, creating a manageable structure for handling high volumes of conversations.
Manage multiple brands, departments, or teams with Multi-Brand Management. Each space has its own conversations, routing rules, and user groups for effortless inbox management at scale.
Use User Management & Role Permissions to define exactly what each team member can view, respond to, or manage, ensuring data security and accountability. Create custom, Inbox Custom Roles to perfectly match access and actions to your team's unique workflow.
Answer FAQs and recurring conversations in a flash with Canned Responses. Help your teams reply quickly and stay on-message, even when dealing with high volumes.
Keep collaboration focused and organized with internal Notes, and set permissions for who can leave them, ensuring clarity without clutter.
Add an extra layer of protection with Email Masking, helping you strengthen privacy compliance.
Use Conversation Tags to keep discussions organized, easy to find, filter, and preserve context, even with high message volumes.
Stop letting valuable customer conversations slip through the cracks. Our Shared Conversation Management platform is designed to help your business:
Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via or the contact form. We'll help you decide which solutions are right for your business.
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