CommPeak: The Agile, One-Stop-Shop Coperato Business Alternative

CommPeak provides a cloud-based communications solution for growing or expanding businesses. Coperato provides managed hosting services for established businesses that run their VoIP system.

Both hosted and Cloud PBX systems are hosted outside your company, reducing infrastructure and maintenance costs. However, their similarities end there. A hosted PBX solution has uniform features and can’t be scaled up and down. A cloud PBX is transformable and operates with a pay-per-usage billing system.

CommPeak offers all-inclusive pricing packages with a fixed monthly fee. Coperato charges per server size, which depends on how many users you have. You need to contact them to get a price quote to determine how much you’ll be paying.

Businesses that want a convenient contact center platform that can adapt to their industry-specific needs and calling requirements are better off with CommPeak. Running a VoIP system on a dedicated server requires technical expertise and a steady stream of data.

Our professional services team will set up the Cloud PBX for you. All you need to do is fill out a preliminary questionnaire to provide us with your requirements and specifications. Once we receive it, the process will take a maximum of two business days. Usually, it takes less, getting your PBX up and running in no time.

With CommPeak, you only pay for what you use. You can add any user and set permissions whenever needed. You also don’t have to worry about unforgiving refund policies if the number of your users reduce in your monthly plan.

With CommPeak, you can focus on revenue-generating activities and expand anytime with scalable proprietary solutions. A private VoIP requires time and effort to set up and maintain. Moreover, the call quality with in-house VoIP infrastructure is often unpredictable and might affect customer satisfaction.

No. Once your contact center is up and running, all you need to do is top up your account. Your agents can use our FREE built-in Softphone with extensive call functions. They can also download the Softphone directly to their devices if they prefer.

Yes! CommPeak’s Cloud PBX can be customized for different use cases. You can use it for in-house customer service, such as technical support. You can serve customers worldwide and support a global workforce. Our PBX caters to a wide range of business needs.

Yes. CommPeak has multiple security levels for data protection, including ISO certifications for privacy information management and information security management. You can view the certificates here.

CommPeak’s extensive network of direct tier 1 providers and global infrastructure enables you to call anywhere in the world. We charge based on your use, so you can make as many calls as you need. If you want to establish your brand overseas, virtual numbers are a cost-efficient option that gives your business a localized phone number. Check out our coverage here.