The Predictive Dialer That Boosts Productivity
With no more personalized agent decision-making, manual dialing, or wasted idle time, your agents stay focused, reducing operational costs and increasing sales.
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50+ CRM
Integrations
Customize Communications With the Predictive Dialer
Call nonstop to reach more customers throughout the day.
Enhance Workflow Efficiency
Increase your overall agent talk time. The CommPeak Dialer connects you with live calls only, reducing idle time and allowing agents to talk to more customers and leads.
Automate manual processes and tasks
Create customized dialing ratios
Avoid voicemails and long ring times
Maximize Your Outbound Calls With No Dialing Time!
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Increase Sales Success
Integrate the CommPeak predictive Dialer with any CRM or internal management system. Keep agents updated with the newest leads and information, boosting your sales potential.
Enjoy real-time two-way synchronization
Keep your CRM up-to-date and organized
Deliver personalized customer experiences
Control Agent Workspace
Stay updated on agent productivity and performance. Keep an eye on call center activity directly from the customized manager dashboard.
Receive regularly scheduled, in-depth reports
Optimize your productivity in real-time
Assist agents with Whisper and Barge functions
What Customers Say About CommPeak
CommPeak Dialer Features
Full Dialing Automation
Utilize a wide range of customized business logic from our Dialer software.
Real-Time Analytics
Measure your call center operations in real-time with the CommPeak VoIP Dialer.
High Customization
Create and modify your business needs, like data access with our hosted Dialer.
Lead-Agent Matching
Tailor our call center Dialer to route both online and cold leads.
Intuitive User Interface
Reduce employee training costs with our easy-to-use outbound Dialer platform.
Agent Monitoring
Supervise your queue and KPIs with our feature-rich auto Dialer dashboard.
Management Control
Create and modify permissions and access rules according to specific needs.
Scheduled Reports
Receive extensive reports to analyze campaigns and monitor buying funnels.
CRM Integration
Fully and automatically sync all of your Dialer data to and from your CRM.
Pricing That Fits Your Business Needs
$5/
per day /
per active seat*
Only pay for what you use!
- You‘ll only be charged for the maximum number of concurrent active, talking seats on a given day.
- If your maximum number of simultaneous callers decreases the next day, so, too, do your costs.
Included at no additional cost:
CRM integration
Real-time analytics
Smart lead-agent matching
Regularly scheduled reports
Listen in on live calls
Management-view dashboard
Whisper and Barge functions
CDRs (call recordings)
Automatic dialing
Adjustable calling ratios
Customizable rules for dialing
Interactive voice response (IVR)
*Purchase of additional services required. Special VoIP Service rates available.
Experience the Dialer In Action
Control your workflow and discover more about your contact center performance.
CommPeak Dialer Core Features
70% More Calls per Hour
1000s of Routing Options
Greater Connection Rates
Rapid, Accurate Dialing
Customers Succeed With CommPeak
Discover what customers love about CommPeak on G2, Trustpilot, Google, and other trusted review platforms.
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“The custom dialing ratios have increased my answer rates.”
“Great customer service that’s always helpful!”
“My agents have increased their sales with the Dialer.”
Ready to Boost Your Sales?
Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via live chat or the contact form. We'll help you decide which solutions are right for your business.
You can also chat with us on social media!