TextPeak
Campaigns go out. Conversations come in.
All in one platform
Reach customers on every channel, and keep your team and messages in sync via our AI-powered inbox.
Campaigns go out. Conversations come in.
SEE IT IN ACTION
Explore Our Messaging Platform for Modern Businesses
omnichannel messaging platform
Bring Your Channels, Teams, and AI Agents into One Inbox
Manage customer conversations across channels in one connected messaging environment.
Communicate on the Channels Customers Are Using
Cover the channels your customers already use rather than the ones that suit you, and watch both reply rates and satisfaction scores improve.
Every channel you add is another market you can reach, on the apps your customers already use.
Resolve More Conversations with AI Agents
AI agents answer your customers directly in the inbox, and because they work from your own content rather than a generic script, more conversations finish without a person.
- Drive up the containment rate
- Speed up first response time
- Improve self-service deflection
- Increase first contact resolution
Continue the Conversations Marketing Campaigns Start
A campaign is only the start of a conversation. Customers churn when nobody answers, and retention campaigns only work if someone continues the conversation.
With TextPeak every reply reaches an agent, so no interested customer goes unanswered.
scale your sending
Send High-Volume Outreach
Easily choose your channels, control your volume, and customize campaigns to fit your business goals.
Messaging for Every Customer Touchpoint
No matter your audience size or the size of your business, TextPeak supports every kind of business message, and strives to continue integrating new messaging platforms into our services.
- SMS and Two-Way Messaging
- WhatsApp Business
- Telegram Bot
- WebChat
- Full Service OTP
Boost OTP Reach and Reliability
Not every user receives SMS reliably. TextPeak sends OTP across SMS, WhatsApp, Telegram, and voice calls, giving your users more ways to receive their authentication code.
Decide which channels to use and in what order, providing your customers with a smoother verification experience.
multi-brand messaging
Run as Many Teams and Brands as Your Business Needs
Real businesses have multiple arms, brands, and workflows. With TextPeak, you adapt your platform to the reality of your operations.
Give Every Team Its Own Inbox
Messages are routed into a single inbox, organized by team and not collapsed into one thread.
Set Up Each Inbox Differently
Because every brand or department works differently, you can set up rules and workflows that suit their needs.
Protect Lead Data with Access Control
Set clear user roles and team permissions to control access to lead data.
every market you sell in
Precise Global Delivery at Competitive Rates
TextPeak ensures your messages reach their destination reliably, with optimized routing, broad coverage, and detailed tracking.
Reach More Markets
Extensive global coverage and optimized routing paths reduce hops and improve reliability.
Target Your Audience with the Right Message
Use segmentation to deliver more personalized and focused content.
Monitor Delivery and Performance Trends
Track how messages perform across different types of business communication.
API or CRM Integration? You Decide
Expand communication your way. TextPeak gives developers the flexibility to integrate messaging however it fits best: through a clean, well-documented API or through existing platform integrations.
You can connect TextPeak to your systems with full control over logic and flow, or move faster by using built-in connections where available.
Contact Our Sales Team Today
Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via or the contact form. We'll help you decide which solutions are right for your business.
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frequently asked questions