Use DID Phone Numbers to Create a Local Presence

DID stands for Direct Inward Dialing. It’s a type of number that isn't strictly tied to a single device or location. When you opt to utilize one of these handy numbers, you can make it appear as though you are calling from a country where you are not physically situated. Users can switch phone numbers whenever needed, offering flexibility and anonymity without sacrificing reachability.

Yes. You can buy virtual numbers on a need-basis from CommPeak, and there's no limit. In recent years, many companies have chosen to use virtual DID numbers because it allows them to reach customers more easily. These types of numbers enable employees to work from anywhere, saving them from the hassle of missing a day's work if they can't make it to the office. As a leading DID number provider, CommPeak doesn't limit the amount of DIDs you can purchase. Get started today!

Although the number of channels per DID phone number depends on the specific number, generally, yes, you can create multiple channels. If you want to add more channels to your CommPeak virtual number, contact the sales team or your representative today, and they’ll work with you to help you get what you need.

Absolutely yes! All DIDs are real. The only difference between them and traditional numbers is that they are based online. They operate the same, allowing you to receive incoming calls and place outgoing ones. In fact, with CommPeak, we require you to configure your DIDs to receive calls so that customers have the opportunity to get in touch with you, just as they would with traditional numbers.

Yes! Because we don't limit how many DID phone numbers you can purchase, you can, indeed, buy virtual numbers as a part of a wholesale package. While many DID number providers will not offer customers the option of buying DID numbers in bullk, CommPeak does not have this restriction. As long as you have the proper documentation, you can get the numbers you need. We're a wholesale DID number provider because we know businesses need multiple caller IDs when making outbound calls.

Yes. CommPeak’s DID Numbers can be forwarded to mobile phones, landlines, or other SIP endpoints. Talk to one of our experts today to explore which DID numbers you can buy that are the right fit for your business goals. While some DID number providers have limitations for the types of numbers you call, CommPeak doesn't. We do our best to make sure your business can get ahold of customers, regardless of the type of phone line they have.

With CommPeak, you have the ability to port your existing DID phone numbers. However, the process requires verification of ownership from the previous vendor. Get in touch with the CommPeak DID experts and they’ll help you port your numbers if you have all the necessary documents.

Yes, as a wholesale DID number provider, CommPeak wants to make sure everything is done by the book. Depending on which country you need a DID number for, there will be a different set of requirements. Certain countries have specific rules for buying in-country caller IDs, and CommPeak strictly complies with these regulations. Depending on the country, you may be asked to provide various forms of identification, your business name, or a local address. Speak with your sales representative today to find out which information you need to call the places you want.

Yes, all the numbers that you use with CommPeak, one of the leading DID number providers, must support two-way communication. We will randomly call your numbers to ensure compliance. However, no one needs to answer the phone. Configuring a voicemail that receives messages is a perfectly acceptable form of response. Two-way communication is essential because, at times, customers will need to get in touch with you. Giving them that option bolsters their trust, enhancing your reputation.

After you've submitted the proper documents, it typically takes about 24-48 business hours for your numbers to be activated. However, the process takes a bit longer for some countries, so be sure to speak to a sales representative for the most up-to-date information. After the activation is complete, you can begin to make calls and connect with more customers worldwide. And remember, if you ever have an issues with CommPeak as your DID number provider, never hesitate to reach out to the team. We're here to help you succeed.