Harness Speech to Text to Rapidly Review Calls

Gain detailed insights while saving your time by transcribing phone calls to text. Our speech to text software for business accurately transforms conversations into scripts.

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Harness Speech to Text to Rapidly Review Calls

Automatic Scripts With Our Speech to Text App

Effortlessly transcribe CommPeak call recordings into easily readable scripts.

Instantly Explore Conversations

Save time by accessing accurate, easy-to-read transcripts. Instead of listening to long recordings, our speech to text software for business quickly reveals what your agents say to customers.

  • Choose to transcribe one or both parties

  • Receive your transcripts within minutes

  • Use the quick keyword search to find phrases

Auto-Integrate Your CommPeak Calls

Automatically transcribe conversations when using CommPeak’s solutions. Record calls on your CommPeak Dialer, Cloud PBX, or VoIP Service, and configure our call to text application to create scripts based on your preferences.

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Enhance Agent Compliance

You can easily download the scripts after you convert your agents’ phone calls to text. You’ll discover the most successful communication patterns and eliminate the less effective ones.

  • Discover the talking points that convert leads

  • Minimize the training time for new agents

  • Deliver consistent, effective customer serivce

Analyze New Market Trends

With over 75 language options, you’ll always stay updated on the latest global trends. Find out your customers’ most recurring questions and explore their most significant interests.

  • Update and optimize your business strategy

  • Target and easily attract new, interested customers

  • Retain happy clients by proactively offering promotions

Quick Keyword Search

Find words and phrases with our convenient keyword search. Reduce time spent listening to recordings and reading scripts.

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What Customers Say About CommPeak

The CommPeak Dialer is probably the best dialer I’ve used. No other dialer on the market can match its automation power.

Barak, Operations Manager

BMB

CommPeak’s VoIP quality exceeds our other vendors by 80%. The call quality is consistently superior.

Nick, IT Manager

BPO

Even as Optimus continues to expand, the prices CommPeak offers are lower than the other providers we are using.

Maja, Financial Director

Optimus Marketing

This is the easiest PBX system I’ve ever used for my business and it makes operations run really well.

Lasha, Manager

Mid-Market Call Center

Speech-to-Text Features

Sharp Accuracy

Powered by machine learning, you’ll utilize the best transcript accuracy.

Vast Vocabulary

Our speech to text app can convert recordings into 75+ languages.

Advanced Keyword Search

Examine successful phrases to create dependable, sales-oriented scripts.

Multi-Channel Transcription

Select which channels you want our speech to text app to transcribe.

Multi-Language Recognition

You can choose a primary language and up to three additional languages.

Noise Robustness

Even if there are external noises, they won’t harm the script’s accuracy.

CommPeak’s Speech to Text App for Business Pricing

$0.026

per channel


per min (60/60)

Included at no additional cost:

Unlimited cloud storage for transcripts

Permission-based access rules

More than 75 language choices

User-friendly keyword searchbar

Precise, auto-generated scripts

Multi-lingual conversation options

1

Set Up Account

Create your free CommPeak account and set up your SIP credentials to connect.

2

Start Calling

Configure rules to record the conversations you want to be transcribed and start making calls.

3

Generate Text

Go to 'Reports' in your User Portal and review all your recordings in highly-accurate script form.

Transcribe Your Calls

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Customers Succeed With CommPeak

Discover what customers love about CommPeak on G2, Trustpilot, Google, and other trusted review platforms.

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G2 logo
stars

“The CommPeak dashboard does everything for me...It’s easy to find all of the information.”

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stars

“They are very pleasant to work with.”

G2 logo
stars

“[Since switching to CommPeak], I’ve gotten really good feedback from my customers.”

Ready to Convert Calls to Text?

Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via live chat or the contact form. We'll help you decide which solutions are right for your business.

You can also chat with us on social media!

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