CommPeak Integration for Salesforce

Our Salesforce phone system integration enables you to make smarter and faster decisions for more effective customer contact operations.

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Create Connected Experiences With CommPeak’s Salesforce Integration

CommPeak integrates with the Salesforce CRM, used by businesses worldwide, so you can link commerce activity with customer service, ensuring that every agent connects to the right caller with all the information they need to offer outstanding support.

The Advantages of Integrating CommPeak With Salesforce

    1

    Personalize Customer Experience

    Enhance customer services with the benefits of Salesforce phone system integration.

    • Access integrated data from multiple sources

    • Extract insights from calling analytics

    • Unify your multi-channel communications

    2

    Increase Sales and Retention

    Use the Salesforce automation to help your sales team make better use of their time.

    • Send highly personalized SMS messages

    • Leverage quality leads from your sales forecasts

    • Effortlessly keep track of customer interactions

    3

    Boost Agent Productivity

    Increase your operational efficiency by automating agent workflows.

    • Dial and receive calls from a single dashboard

    • View complete caller history and daily call logs

    • Automatically update notes, contacts, and activities

    4

    Two-Way Data Synchronization

    CommPeak’s integration with Salesforce streamlines the data management process.

    • Unify and sync all data

    • Maintain up-to-date customer history without manual entry

    • Maintain a complete view of conversions

Customers Succeed With the CommPeak’s Salesforce Integration

Discover what customers love about CommPeak on G2, Trustpilot, Google, and other trusted review platforms.

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“The dashboard is pretty straightforward and I can easily find everything I need.”

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“I finally only have to work with really good quality.”

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“Now we can just focus on quickly reaching our customers and leads.”

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Ready to Integrate With Salesforce?

Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via live chat or the contact form. We'll help you decide which solutions are right for your business.

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