Supports Any Messaging Flow
API Streams
OTP
Send time-critical messages via preconfigured high-priority routing, ensuring reliable delivery when authentication timing is crucial.
Two-Way
Supports inbound and outbound messaging in one channel, creating space for customer engagement.
Transactional
Ensure reliable delivery of time-sensitive messages like confirmations and alerts so your customers never miss key information.
Promotional
Send offers, updates, and announcements that increase visibility, build brand awareness, and strengthen the impact of your campaigns.
WhatsApp Business
Use WhatsApp to launch and manage messaging campaigns, while dedicated streams keep your brands and teams clearly separated.
Telegram Bot
Manage two-way conversations in Telegram, enabling better customer engagement.
Build and Launch
Campaign Management
Segmenting
Strengthen campaign performance by filtering contacts based on key attributes like mobile carrier, custom fields, and messaging behavior. Target the right audiences, reduce unnecessary sends, and manage costs with precise segmentation.
Short URL & Domain Management
Create, manage, and monitor tracking domains alongside short, customizable URLs for offers and opt-outs. Track engagement with dynamic tags and maintain a clean, branded experience that fits message limits.
Word Variation Sets
Rotate sets of similar words or phrases in your messages to introduce variation and reduce the risk of being flagged as spam.
Templates
Speed up campaign creation and streamline sending with approved, ready-to-send message formats that ensure cohesive communication.
Analytics & Insights
Track delivery rates, message status, costs, and recipient responses for each campaign with detailed analytics to discover what’s working and improve future performance.
Sending Hours
Set country-specific delivery windows to ensure messages reach contacts at the right time, helping improve campaign performance and engagement.
RTL Support
Create and preview messages for languages that read from right to left to support a wider range of audiences.
Shared Conversation Management
Team Inbox for Omnichannel Messaging
Multichannel Team Inbox
Directs messages from SMS, WhatsApp, and Telegram into a shared inbox where conversations are organized by team, making responsibilities clear, and ensuring every message gets a response.
Incoming Routing Rules
Route messages to the right team based on rules you set, so conversations get picked up quickly and handled by the people best equipped to respond.
Team Management
Keep inbox activity organized by assigning roles and grouping users into teams, giving you a more manageable structure for handling conversations.
Multi Brand Management
Create separate spaces for different brands, departments, or teams. Each space holds its own conversations, routing rules, and user groups, for easier inbox management at scale.
User Management & Role Permissions
Maintain oversight of which users can access conversations and how they’re allowed to engage. Set roles and permissions to define what each user can view, respond to, or manage.
Canned Responses
Answer FAQs and recurring conversations faster with saved responses that help teams reply quickly and stay on-message when dealing with scale.
Inbox Custom Roles
Create role-based permissions for the inbox, giving you the flexibility to match access and actions to how your team actually operates.
End to End Oversight
Scale-Ready Messaging Infrastructure
Manager’s Dashboard
Provides a real-time visual summary of key campaign metrics, including messages sent, click-through rates, opt-outs, spend, domain usage, and top destinations, helping you monitor performance and identify trends.
Space, Teams and User Management
Organize your business by brand or region using dedicated spaces, each with its own teams, user roles, and access controls to keep operations structured and accountable as you scale.
Inbox Performance Insights
Monitor how your inbox is managed with a dashboard that displays key metrics and lets you drill down into team-level performance, including conversation status, response times, expenses, and channel success.
Sender ID Management
Set up approved sender identities in advance to keep messages on brand and within guidelines. Agents can use predefined profiles with the right names, channels, and compliance settings already applied.
Real Time Statistics
Messaging activity displayed on one dashboard with real-time metrics on delivery, usage and sender ID performance, making it easier to stay on top of delivery trends and overall messaging performance.
APIs and Integrations
Developer-Friendly
Webhook Management
Send delivery updates, inbound messages, or status changes to your system using secure, configurable webhooks helping your team receive real-time event data without polling.
Integrations
Connect TextPeak with your existing tools to sync contact lists, trigger messages from CRMs, or log delivery data automatically.
API Streams
Enable all TextPeak functionality through your API. Use secure, scalable streams tied to specific teams or use cases to support custom workflows and automated messaging.
Campaign Test Mode
Simulate campaigns in a controlled stream environment without sending real messages, ensuring everything works as expected and avoiding wasted resources before going live.
Postback Tracking
Track responses and status updates via postbacks to optimize campaigns and validate delivery success.
Smart Routing Infrastructure
Optimized Global Delivery
Messages are delivered through high-quality, direct routes that reduce network hops and delays, improving reliability and speed for OTPs, alerts, and other time-sensitive communications.
Messages are delivered through high-quality, direct routes that reduce network hops and delays, improving reliability and speed for OTPs, alerts, and other time-sensitive communications.
Contact Our Sales Team Today
Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via or the contact form. We'll help you decide which solutions are right for your business.
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frequently asked questions