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TextPeak Features

Supports Any Messaging Flow

Channels

  • Omnichannel OTPOmnichannel OTP

    Send time-critical messages via preconfigured high-priority routing, ensuring reliable delivery when authentication timing is crucial.

  • Two-WayTwo-Way

    Supports inbound and outbound messaging in one channel, creating space for customer engagement.

  • Transactional

    Transactional

    Ensure reliable delivery of time-sensitive messages like confirmations and alerts so your customers never miss key information.

  • Promotional

    Promotional

    Send offers, updates, and announcements that increase visibility, build brand awareness, and strengthen the impact of your campaigns.

  • WhatsApp Business

    WhatsApp Business

    Use WhatsApp to launch and manage messaging campaigns, while dedicated streams keep your brands and teams clearly separated.

  • Telegram Bot

    Telegram Bot

    Manage two-way conversations in Telegram, enabling better customer engagement.

  • WebChat

    WebChat

    Embed customizable live-chat widgets on your site and apps to handle incoming customer text and media messages.

  • Email

    Email

    Connect verified domains to run email campaigns, send transactional messages, and manage customer emails in your inbox.

    AI Integrations

    AI-Powered Messaging

    Use TextPeak’s built-in AI or connect your ChatGPT or Gemini account to create polished messages faster.

    AI Assistant Options

    Use TextPeak’s built-in AI or connect your ChatGPT or Gemini account to create polished messages faster.

    AI Assistant Options

    Clear Ownership

    Conversation Routing

    Route messages to the right human team or AI agent based on custom rules, ensuring every customer conversation gets a fast, accurate response.

    Incoming Routing Rules

    Route messages to the right human team or AI agent based on custom rules, ensuring every customer conversation gets a fast, accurate response.

    Incoming Routing Rules

    Messaging Infrastructure

    Optimized Global Delivery

    Messages are delivered through high-quality, direct routes that reduce network hops and delays, improving reliability and speed for OTPs, alerts, and other time-sensitive communications.

    Direct Connections

    Messages are delivered through high-quality, direct routes that reduce network hops and delays, improving reliability and speed for OTPs, alerts, and other time-sensitive communications.

    Direct Connections
    Be in touch

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    Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via or the contact form. We'll help you decide which solutions are right for your business.

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    frequently asked questions

    TextPeak

    TextPeak is a complete business messaging platform, far beyond a traditional tool. Built for team collaboration, omnichannel customer engagement and multi-brand oversight, TextPeak offers a user- and developer-friendly platform with features such as OTP support, high-volume campaign capabilities, detailed analytics, and flexible APIs. This allows for genuine conversations, optimized workflows, a more consistent customer experience, and accurate global delivery.

    With TextPeak, you can send every kind of business message: time-critical OTP (One-Time Password) messages, transactional SMS for alerts and confirmations, or promotional SMS for offers and updates. The platform also supports WhatsApp Business, two-way messaging and Telegram Bot.

    TextPeak guarantees reliable message delivery through optimized routing and direct connections to global networks, reducing hops and improving speed, especially for time-sensitive messages. Yes, you can monitor delivery performance via the Manager’s Dashboard and Real Time Statistics. These provide live metrics on delivery, usage, cost, and sender ID performance, giving you insight into delivery status, patterns, and campaign effectiveness.

    Yes, absolutely. You can reach more markets with bulk messages using TextPeak as our service offers extensive global coverage and optimized routing paths. Our infrastructure is built to support precise global delivery at competitive rates, ensuring your messages travel through high-quality, direct routes to nearly every country.

    TextPeak supports various messaging channels for comprehensive engagement. This includes traditional SMS for both one-way and two-way messaging. Yes, we fully support WhatsApp Business. Additionally you can also manage two-way conversations with Telegram bot.