Tanya Omelianiuk
September 23, 2020
Need to go remote with your call center due to COVID-19?
CommPeak is here to help you
Tanya Omelianiuk
September 23, 2020
The more technology and connectivity advances, the more ways to communicate there are. Businesses go global and manage thousands of clients by choosing the channels…
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September 2, 2020
Every call center has tons of data not only on clients and leads, but on the quality of performance. When approached thoughtfully, metrics will signify…
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August 20, 2020
Modern call centers are getting really busy, even more busy than ever before. Managers have loads of data arriving through multiple channels connected by various…
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August 4, 2020
The term VPN gets mentioned more and more in conversations concerning the internet. Its benefits gain recognition among commonplace users and corporate entities like never…
Read more Tanya Omelianiuk
July 21, 2020
The digits in our personal phone numbers make sense to us. First comes the country code, then the city or provider’s code, and then the…
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Veronika Petrenko
July 16, 2020
In today’s globalized and fast-paced world, more and more businesses reject traditional telephony in favor of online communication. Mainly because of the convenience, cost-savings, and…
Read more Tanya Omelianiuk
July 6, 2020
If you have an international business, it is important to make sure it grows in every region involved. To develop and expand, you should communicate…
Read more Veronika Petrenko
June 17, 2020
Business communication has been changing at a rapid speed, and so do business telephone systems. The old-school landline phones that were an integral part of…
Read more Veronika Petrenko
June 11, 2020
In a digital era we live in, more and more businesses are looking for advanced alternatives in communication infrastructure. They search for a solution to…
Read more Veronika Petrenko
May 26, 2020
VoIP systems have become an integral part of business communications due to the wide opportunities and cost-effectiveness they offer. However, the obstacles you sometimes encounter…
Read more Veronika Petrenko
April 22, 2020
Running a call center is stressful — you have to manage thousands of calls and maintain the highest standards of customer services. If you want…
Read more Veronika Petrenko
March 26, 2020
Millions of people across the globe are now working remotely for the first time because of the coronavirus pandemic. Call centers, therefore, are under immense…
Read more Veronika Petrenko
March 23, 2020
CommPeak is happy to announce the recent launch of full Click2Call integration with Zoho CRM. Now your sales team can take full advantage of the…
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Maria Shnaider
January 16, 2020
Join the CommPeak team at the ICE London 2020 (February 4-6)! Now you can get…
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October 22, 2019
Hey all! Come join us at the Finance Magnates London Summit. With our experience working with FinTech companies for many years, we have developed solutions which can automate all the…
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May 14, 2019
Hey all! We are excited to participate at the iFX EXPO 2019. We’ll be waiting for you at Booth 121. Come and try live…
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Tom Y Z
March 11, 2019
If you are now at a crossroads, whether to go over to the side of VoIP or stay in the realm of traditional landline telephony,…
Read more Tom Y Z
February 12, 2019
Why is service Important for Successful VoIP Implementation. Every powerful and multi-functional network needs management, and a VoIP telephony system is no exception. The negligent…
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January 20, 2019
It’s Powerful! It’s not just a strong trend. Speech to text is being used throughout the world and as it increases usage, CommPeak has…
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January 2, 2019
CommPeak is glad to announce Synchronization services between your agent's personal meetings and their Outlook calendar.
Read more Tom Y Z
December 19, 2018
CommPeak is launching 24/7 urgent phone support. This would be an SOS support line for any urgent matter that may happen, It will give customers…
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December 2, 2018
In our recent efforts to better our service, communication and overall offering, I’m happy to announce another recent launch of a new service in which…
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Simon L
December 2, 2018
CommPeak has recently relaunched its Resellers Program where we offer you to make a profit – earn commission for all voice and SMS…
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Ksenya R
November 29, 2018
In our first article “AutoDialing” we confirmed that to be the best in your field you MUST use the best technologies. And that’s Smart Dialing…
Read more Ksenya R
November 29, 2018
Imagine working in a call center, you know that overcrowded open workspace with a lot of sales agents wearing those ear sets…
Read more Tom Y Z
November 28, 2018
Hey There and Season’s Greetings! This is our favorite time of the year! Some of us will be out of the office chugging mugs of hot…
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