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ElevenLabs and CommPeak Integration

Your ElevenLabs AI Voice Agent already sounds right. Hand it the routine calls inside the flows you already run, and watch every one from the same screen as your people.

Works with
CommPeak Dialer
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platform integration

About ElevenLabs

ElevenLabs is an AI voice platform known for natural, ultra-realistic speech across dozens of languages. You control every voice selection and language nuance, creating human-like conversational experiences.

CommPeak Dialer agent list beside an ElevenLabs voice agent panel taking a live German renewals call on a local number, with handover to a human agent on intent
collaboration

Dialer and ElevenLabs Together

Deploy natural-sounding AI voice agents onto active dialer queues to expand your campaign reach.

  • Delegate routine calls.Assign repetitive calls to AI voice agents so your human agents can focus on high-priority conversations.

  • Match voice with local presence.Pair ElevenLabs multi-language voices with local CommPeak phone numbers to match target markets.

  • Complete performance visibility.Track AI call outcomes and performance in the dashboards you are already reviewing.

  • One set of campaign rules.AI voice agents follow your existing dialing logic, so all your outreach operates under a single strategy.

ElevenLabs queries

Frequently Asked Questions

The integration connects your ElevenLabs conversational AI agents to CommPeak's voice network. You receive phone numbers, call routing and reporting from CommPeak, and the agent will handle conversations.

The CommPeak Dialer. The AI voice agents can be streamed into inbound calls through your IVR and placed in outbound predictive campaigns.

Only what you route to it. There is no default assignment. For outbound, that means the skill groups you assign, within your account's AI allowed countries. For inbound, it means the IVR step you point at the agent.

You’ll need an agent in your ElevenLabs dashboard and an API key with the right permissions. The documentation lists the exact scopes, and CommPeak supplies the IP ranges to allow for inbound SIP.

Speak to your CommPeak account manager. AI Voice Agents are enabled per account, and the team sets up your first flow with you.

Language support comes from ElevenLabs, which covers dozens of languages and accents. CommPeak supplies the number and the route in the matching market.

Yes. Run a test call on the bot flow from the portal. Test calls go through your ElevenLabs account, so vendor charges apply.

Whatever you choose. The inbound step plays a waiting recording on a loop until the agent picks up, and you set how long it keeps trying.

ElevenLabs?Ready to Connect

You picked the voice. Now let CommPeak deliver the campaign.

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