CommPeak: The Voicenter Alternative for Global Call Centers

CommPeak’s Cloud PBX has all the features you need to run a contact center or provide customer contact services. On the other hand, Voicenter offers a business phone system that integrates important features via APIs, such as real-time statistics and active calls.

If you’re a company that needs a reliable long-term communications solution to support your growth and global expansion, CommPeak’s integrated platform and expertise are worth the investment. If you need a standard contact center software with a blend of APIs, Voicenter can be a suitable option.

CommPeak has all-inclusive pricing packages tailored to meet your business's calling requirements depending on your needs. Rather than picking from a tiered subscription and having a limited set of features, you can access all our Cloud PBX capabilities across all packages. Talk to our experts, and they will develop a specialized communication plan with everything you need.

You will receive a preliminary questionnaire to help us determine your requirements and specifications. Once you finish and submit it, our professional services team will configure your Cloud PBX. After waiting a maximum of two business days, your call or contact center is up and running.

No. While other VoIP providers require at least one user, you can purchase any of our pricing packages with any number of users.

While it sounds practical to get a basic call center software and pick from an API toolset, it’s much more convenient to have an integrated platform customized for your needs. CommPeak also has a pay-per-use system and proprietary tools, meaning you can scale our solutions without surprise fees and disrupting your operations.

There are no minimum requirements to use our Cloud PBX. You can schedule a free demo with our sales team to see how its features work in real-time.

Generally, one concurrent call requires 100kbps down/upload speed. Keep in mind that the bandwidth for office use differs from a work-from-home setup. Total bandwidth will depend on the number of devices, users, and applications in use.

Yes. CommPeak offers cloud-based solutions, which means your agents can access our Cloud PBX via a web-based platform. It has a built-in softphone so your agents can easily make calls. You can also purchase virtual DID numbers to connect with local customers worldwide. Check out our Softphone and DID features.

Yes. CommPeak’s Cloud PBX can be customized for internal communications, whether you’re an SME (small and medium enterprise) or a large enterprise with a global workforce. Regardless of your communication needs, CommPeak can provide the right solution for your business regardless of your communication needs.

Yes. CommPeak offers local, mobile, toll-free, and geographic DID numbers. You can check our DID coverage here.