Improve business efficiency by maximizing your contact center’s productivity and performance. Control the leads call process by automatically connecting important leads with the right agent at the right time based on highly customizable options! No more personalized-agent decision-making, manual dialing, or wasted idle time. Manage and analyze your contact center’s performance with the most intelligent, reliable solution on the market.
Always keep your agent's active sessions and scheduled items on track. Use the Whisper and Barge options to assist when needed or in case of emergency.
Enjoy the advantage of all your solutions combined into a single interface, making it even easier for agents to accomplish tasks. Now, your CRM lead details are entirely manageable and up-to-date. Meetings can be scheduled with just one click.
Keep all active sessions of your agents and every item of the working schedule always on track. Use Whisper and Barge options to become their helping hand in case of emergency or whenever you want.
Help your agents streamline their daily routine. Every piece of data and information is pulled together, available on a single easy-to-use interface. Every tool your agents need can be found on the Dashboard.
T Leads First!Smart Dialing Automation Makes It Easy to Grab More Deals
Upload Lists. Automate Calls. Increase Conversions. Do it All with the CommPeak Dialer.
The CommPeak Dialer provides your managers quick access to any tools and data needed to optimize their daily routine. Lead prioritization, customer history, notes, call lists, records, and much more — available in one place.
Now, each and every call can be automatically routed to agents according to specific skills and capabilities. Categorize your agents into groups based on language, interest, location, timezone, or any other common criteria.
Your agents can take advantage of the CommPeak Dialer immediately after the easy setup process. Complete a simple configuration to define personal user access levels for admins, agents, managers, and supervisors — and they’re ready to go.
Maximum talk time
Begin stimulating greater productivity among agents, teams, and assigned groups. Try the cloud-based Predictive Dialer by CommPeak - and watch your average call duration time surge.
request a demoFor Those Who Seek Business Operations at Their Peak
Coordinate your automated phone calls with unique business logic.
Automate your sales team’s routine and help them focus on their essential tasks.
Secure more satisfied customers by routing every lead to the right person.
Take control of your call center, gain meaningful insights, and increase its performance.
Only pay for active seats (more than 30 minutes talk time). We don’t charge when shifts change or for non-talking seats. Get access to all the advanced dialing features for the best price in the market.
Key Features Making our Auto Dialer System Even Better
Supervise every second of your agents' work with the real-time Dashboard. Track your team’s performance using our business intelligence tools.
Check the quality of leads with the ASR rate and get your money back from untrustworthy affiliates.
Smart dialing rules perfectly match customers and agents with the proper skills. Your most important leads will always reach the most effective agents.
No need to switch over to your CRM to see a client's information. Everything is automatically synced between your CRM and the Dialer.
Dramatically increase your team's active call duration - up to 70%.
Our team will apply the best setup, onboarding, and maintenance workflow for your office without needing any technical support from your end.
Automatic data sync with your CRM in real-time. Now, there's no need to make a switch, even during an active session. All of your information will always be at hand.
Stay safe and secure using the trusted Telecom infrastructure you can always rely on!
Contact the CommPeak support team at any time via the platform most convenient for you. Use live chat, WhatsApp, emergency phone, or support tickets. Get the right assistance you need whenever you need it.
+44 7520 64 00 56
+44 7520 64 00 56
