Business SMS Platform for Malaysia with Shared Inbox and Omnichannel Support
A complete SMS marketing service and business SMS platform for Malaysia, designed for customer engagement, campaign scale, and two-way communication.
BUSINESS SMS PLATFORM FOR Malaysia
Flexible Messaging for Any Business
TextPeak is an online SMS platform that supports every kind of business message. Send OTPs, transactional, and promotional SMS with the flexibility your business needs.
Our user-friendly SMS marketing service lets you launch targeted SMS marketing campaigns, no matter your team size or structure.
Two-Way Business Messaging
TextPeak’s two-way texting service makes it simple for customers to respond to your messages. Use our enterprise SMS solution to support active, ongoing conversations and stay responsive at scale.
Full OTP Support in Malaysia
TextPeak is preconfigured to support SMS authentication, so you can start sending secure OTPs immediately, without extra setup steps. OTP support is built into our online SMS platform, making it secure and ready to use from day one.
SMS + WhatsApp Marketing Service
Drive results with campaigns that match your audience’s preferences. Send segmented, scheduled, and personalized messages with complete flexibility across our business SMS platform for Malaysia.
SHARED INBOX FOR OMNICHANNEL COMMUNICATIONS
Streamline Team Operations, Support Every Channel
Provide your team with an organized approach to handling messages across multiple channels like SMS, WhatsApp, and Telegram.
Reach your audience on the channels they prefer, and keep every conversation visible and manageable with the two-way texting service.
Smarter Inbox Organization
Incoming messages from SMS, WhatsApp, and Telegram, powered by our enterprise SMS solution, are directed to a unified inbox, sorted by team rather than collapsed into shared threads. Each agent sees exactly which conversations they own, making follow-up simple and reliable.
Manage Brand and Team Visibility
Oversee all your brands, departments, or locations in one place while maintaining clear separation between teams and workflows, all within TextPeak’s online SMS platform.
Lead Access Management Tools
With our business SMS platform, you can use role-based access controls to safeguard lead data in Malaysia. Keep information secure and ensure it’s only available to the right teams.
DESIGNED FOR DEVELOPERS
API or CRM Integration? The Choice is Yours
Shape your messaging workflows your way. Use TextPeak’s well-documented API or integrate with the platforms your team already uses.
Connect TextPeak to your systems with full control over logic and flow, or speed up deployment by using available integrations.
ROBUST MESSAGING INFRASTRUCTURE
Precise Global Delivery at Competitive Pricing
TextPeak is an enterprise SMS solution that ensures reliable message delivery through smart routing, broad regional coverage, and performance tracking that keeps delivery precise and cost-effective.
Expand Market Reach, Beyond Malaysia
Our SMS marketing service uses optimized routing and global coverage to reduce hop count and improve reliability and speed. Direct paths ensure fast delivery for OTPs and other time-sensitive messages.
Target Your Audience with Personalization
Deliver more personalized content with segmentation, ensuring each message is purposeful. Targeting helps manage your budget by avoiding irrelevant sends.
Track SMS Delivery and Performance Trends
Monitor how your messages perform across various business communication types. Use delivery insights and performance patterns in our online SMS platform to improve results and stay operationally aware.
Messaging Performance That Scales with Your Growth
TextPeak is a two-way texting service that integrates with your existing tech stack and handles high-volume messaging, even when delivery logic is complex. Its campaign engine supports large sends, segmentation, and frequent delivery without performance issues.
Manage sales, support, alerts, and transactional messages in one place with the flexibility to scale as your operations grow.
Contact Our Sales Team Today
Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via live chat or the contact form. We'll help you decide which solutions are right for your Malaysian business.
You can also chat with us on social media!
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SMS PLATFORM FAQS