Consolidate customer conversations in one platform, with WhatsApp as a core channel.
Adding WhatsApp to your stack lets you:
The World's Most Used Messaging Platform
2B+
Monthly users
98%
Open rate
80%
Messages read within 5 minutes of delivery
75%
Consumers prefer messaging over calling
Customer expectations are shifting. WhatsApp is now a channel support teams are expected to be on. Use TextPeak to manage WhatsApp alongside SMS and Telegram.
Expand your support to cover the channels customers use regularly and expect businesses to operate on.
All channels route into one inbox so agents can respond to WhatsApp messages without switching tools.
Your customers are more reachable on WhatsApp than almost any other channel, and TextPeak gives you the tools to make the most of that.
Run segmented, personalized campaigns from the same platform you already use for SMS, and reach your audience with messages that actually resonate.
Reach customers with promotions, event announcements, and product updates on a channel built for high engagement.
Engage customers with personalized WhatsApp outreach and get more value from the customers you've already acquired.
Security & Verification
Send OTPs through WhatsApp and reach users worldwide, with codes that arrive faster than SMS at a lower cost.
WhatsApp reaches users in markets where SMS delivery is inconsistent, giving more of your users a reliable path to receive their code.
WhatsApp reaches users in markets where SMS delivery is inconsistent, giving more of your users a reliable path to receive their code.
Everything CX leaders need to run WhatsApp at scale, alongside every other channel customers already use.
Connect TextPeak to your existing tools through 100+ integrations, or use the API and webhooks for direct control over delivery and logic.
Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via or the contact form. We'll help you decide which solutions are right for your business.
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