Consolidate customer conversations in one platform, with WhatsApp as a core channel.
Adding WhatsApp to your stack lets you:
The World's Most Used Messaging Platform
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Monthly users
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Open rate
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Messages read within 5 minutes of delivery
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Consumers prefer messaging over calling
Customer expectations are shifting. WhatsApp is now a channel support teams are expected to be on. Use TextPeak to manage WhatsApp alongside SMS and Telegram.
Cover the channels your customers already reach for, instead of forcing them onto yours.
Every channel routes into one inbox, so agents answer WhatsApp without switching tools.
Your customers are easier to reach on WhatsApp than on almost any other channel, and TextPeak gives you the tools to act on that.
Run segmented campaigns from the same platform you already use for SMS, and reach people with messages that land.
Send promotions, event announcements, and product updates on a channel where engagement runs high.
Re-engage the customers you already won with personalized WhatsApp outreach that earns repeat business.
Security & Verification
Send OTPs through WhatsApp and reach users worldwide, with codes that arrive faster than SMS at a lower cost.
WhatsApp reaches users in markets where SMS delivery is inconsistent, giving more of your users a reliable path to their code.
WhatsApp reaches users in markets where SMS delivery is inconsistent, giving more of your users a reliable path to their code.
Everything CX leaders need to run WhatsApp at scale, alongside every other channel customers already use.
Connect TextPeak to your existing tools through 100+ integrations, or use the API and webhooks for direct control over delivery and logic.
Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via or the contact form. We'll help you decide which solutions are right for your business.
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