Sales-Boosting Virtual Phone Numbers in China

Virtual phone numbers accept calls through Voice Over Internet Protocol (VoIP). They’re not bound to a physical location and aren’t directly associated with a telephone line. A virtual phone number in China allows you to make and receive calls from anywhere. Moreover, when you make calls with a Chinese virtual number, your caller ID will appear with the local prefix +89. It will make your representatives appear as though they are calling from within the country!

A Chinese virtual phone number allows agents to take calls remotely from any device. CommPeak’s free WebRTC softphone can be installed on multiple devices, such as mobile phones, laptops, and tablets, meaning agents can be available to take calls even when working from home. Virtual numbers also significantly increase answer seizure rates, which will boost your agents’ performance and sales potential.

Once we receive all the required documents and paperwork, our DID experts will set up and configure your virtual phone numbers. They will be assigned to your CommPeak account when ready for use. You will receive a notification from us, and you can start calling within our platform using our free, built-in softphone. Just sit back and let our team do the work for you.

There are no limitations on how many virtual phone numbers you can buy in China. You can purchase as many numbers as you need as long as your requirements are met. In fact, it’s better to purchase multiple DID numbers for China rather than one, especially if your call center makes a high volume of outbound calls. That way, your China virtual numbers are much less likely to be marked as spam.

You must submit an official document with your name, business name, email, contact phone number, and proof of address. A copy of your passport and company registration must also be included. Chinese regulations require this paperwork, and CommPeak strictly adheres to the laws without exception. If you have the essential documentation, there will be no issues acquiring your virtual phone number.

Our DID rates vary per country, and they often change based on the local markets. Monthly and set-up fees may also apply. Contact our sales team, and they will provide you with a complete list of the pricing information. We offer multiple types of DID numbers for China, so we'll make sure to find something that suits your financial needs.

The process for replacing your virtual phone numbers is the same as buying a new one. Our support team is available 24/7/365 to handle your request for a DID replacement for China. They'll use the required documents you have submitted prior as long as they're still valid.

Yes. Our DID experts will configure your virtual phone numbers for inbound and outbound calls. CommPeak requires that all DID numbers, whether they were purchased from us or by a third-party vendor, be configured to support two-way communication. Moreover, by combining a Cloud PBX with virtual phone numbers, you already have reliable customer service and sales for your Chinese customers.

There are no restrictions on how many international calls you make with CommPeak’s Chinese virtual phone number. You will be charged based on usage, significantly reducing the costs for long-distance calls. As long as you have credit in your account, you’ll be able to make calls to China. If you need to top up your account, you can do so easily in your self-service account. Sign up today for free!

Our DID experts will process your request in 24-72 hours. Once your documents have been verified and your number activated, you’ll find it in your CommPeak account in your available caller IDs. Once they’re there, you can start using them immediately to reach your customers in China.