Deliver Next-Level Communication
Quickly gain your competitive edge. CommPeak’s VoIP call center solutions provide a cloud-based integrated platform to help you satisfy your client’s inbound and outbound call center needs at a highly-competitive price.
- Global VoIP Coverage
- Customizable Cloud PBX
- Intelligent, Predictive Dialer
- Toll-Free Virtual Numbers
Talk to one of our experts!
Increase Client Satisfaction With CommPeak’s VoIP Call Center Solutions
Deliver world-class call center services with cost-efficient Cloud-based solutions.
Boost Sales With Our Cloud Services
Companies outsource VoIP call center services to unburden themselves of communication responsibilities. So, how do you meet client demands while keeping operational costs low? CommPeak’s cloud-based solutions enable you to achieve both.
- Connect to landline and mobile phones worldwide
- Use scalable proprietary call center solutions
- Generate cost savings with pay-per-use billing
Unlimited Client Customization
Your clients’ needs can vary depending on their size, goals, and industry. You need VoIP call center software that can adapt to different types of businesses and the demands of their customers. CommPeak’s in-house solutions are customizable at no extra cost.
- Set up your IVR to streamline your incoming calls
- Distribute calls based on business hours, need, etc.
- Configure your Cloud PBX in less than 48 hours
Increase Productivity and Efficiency
Call center jobs are typically known as stressful and demanding jobs. It doesn’t help that the average turnover rate in the industry is 30%. Break the stereotype with cloud call center solutions that enhance, not squeeze, the best out of your agents.
- Work remotely or seamlessly from site to site
- Route calls based on skills and experience
- Guide and assist agents during live calls
How CommPeak’s VoIP Call Center Software Helps You Succeed
CommPeak’s cloud call center solutions boost productivity without sacrificing the quality of service.
We offer various calling routes to destinations worldwide.
Access competitive global VoIP rates and only pay for what you use.
Streamline workforce management and minimize overall downtime.
Automated Call Routing
Use advanced routing strategies for both inbound and outbound communications.
Easy Internal Calling
Talk to your team for free! Keep everyone updated with the latest information.
Access real-time call metrics and KPIs. Receive regularly scheduled reports.
Cloud-Based vs. On-Premise Solutions
Resources are hosted in the cloud. No additional hardware required.
Pay-per-use. No setup, installation, or maintenance costs.
Cloud service provider is responsible for data security and encryption.
Cloud provider is responsible for ISO certifications and compliance.
Resources are deployed in-house, which requires IT infrastructure.
Ongoing costs for hardware, space, power consumption, and IT staff.
Enterprise retains data that requires on-premise cybersecurity.
Enterprise is responsible for necessary certification and compliance measures.
Customers Succeed With CommPeak
Discover what customers love about CommPeak on G2, Trustpilot, Google, and other trusted review platforms.Contact Us
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Accurately validate any phone number.
How to Start Communicating With Our Virtual Call Center Solutions
Explore our user-friendly dashboard and take a look at our VoIP call center features and customizable solutions.
Contact the sales team and schedule a free demo. See how our VoIP call center tools work for your benefit in real-time.
Our professional services team will customize your VoIP call center software according to your specifications.
Start providing VoIP call center services! Manage internal communications and serve your clients from one platform.
VoIP Contact Center FAQs
Still have questions?
One of our dedicated team members will be happy to support you. Reach out today!