Reimagine the Customer Experience with Cloud Contact Center Solutions
Enjoy the benefits of cloud-based contact center solutions with CommPeak. Using our low-cost scalable cloud contact center software, global customers and client get responsive support and remote employees can work from anywhere.
- Robust VoIP Calling Routes
- User-Friendly Cloud PBX
- Interactive Voice Response
- Customizable CommPeak Dialer
Talk to one of our experts!
Grow Your Business With Cloud-Based Contact Center Solutions
Easily build a flexible, competitive, and cost-efficient virtual contact center.
Utilize a Cloud-Based Phone System
Using cloud-based software enables you to automate processes and enhance customer experiences without adding more agents. CommPeak has cloud-based contact center solutions that are tailored specifically for your needs.
- Automatically route calls, dial leads, and more
- Create specific customizations and calling rules
- Use adaptive analytics for optimization insights
Enjoy Secure and Reliable Services
Balancing profitability and growth is an arduous task for contact centers because cutting costs can impact operations. CommPeak’s cost-efficient cloud-based contact center solutions enable you to reinvest in your business while maintaining service standards.
- Access a large network of reliable tier 1 operators
- Benefit from strong end-to-end encryptions
- Use superior worldwide A-Z SIP termination services
Overcome On-Premise Limitations
Eliminate the costly, time-consuming, and tedious processes of upgrading, maintaining, and scaling on-premise systems. CommPeak’s cloud-based contact center solutions allow you to respond to the fluctuating demands of your business hassle-free.
- Upgrade or scale your plan with a few clicks
- Add or reduce extensions whenever you need
- Support remote work quickly, and operate globally
How Our Cloud-Based Contact Center Solutions Help You Succeed
CommPeak’s solutions help businesses of all sizes to grow and exceed customer expectations.
Take advantage of our high-quality global routes with shorter routing.
Take advantage of our on-demand scalability. Update your capacity anytime.
Superior Call Quality
Provide higher quality calls with minimal latency and low post-dial delay time.
Use customizable proprietary products that can be tailored to your needs.
Lower your operational costs for future upgrades and optimizations.
Automate all of your contact center processes for operational efficiency.
Cloud-Based vs. On-Premise Solutions
Resources are hosted in the cloud. No additional hardware required.
Pay-per-use. No setup, installation, or maintenance costs.
Cloud service provider is responsible for data security and encryption.
Cloud provider is responsible for ISO certifications and compliance.
Resources are deployed in-house, which requires IT infrastructure.
Ongoing costs for hardware, space, power consumption, and IT staff.
Enterprise retains data that requires on-premise cybersecurity.
Enterprise is responsible for necessary certification and compliance measures.
Customers Succeed With CommPeak
Discover what customers love about CommPeak on G2, Trustpilot, Google, and other trusted review platforms.Contact Us
Recommended Solutions for Your Cloud Contact Center
Start Using CommPeak’s SIP Trunking Service
Create an account with My CommPeak to get started. After verifying your contact information, explore our user-friendly dashboard.
Test Call Quality
Connect to CommPeak’s data centers with a SIP account. Use your free credit to make calls and experience our high-quality VoIP services.
Contact us for a free PBX demo. We’ll show you how our features work in real-time and how they can help improve your sales and customer service.
After a few business days, you’ll have a fully-equipped cloud contact center. Streamline processes, accelerate productivity, and boost your sales.
Cloud Contact Center FAQs
Still have questions?
One of our dedicated team members will be happy to support you. Reach out today!