Contact Center Solutions

Reimagine the Customer Experience with Cloud Contact Center Solutions

Enjoy the benefits of cloud-based contact center solutions with CommPeak. Using our low-cost scalable cloud contact center software, global customers and clients get responsive support and remote employees can work from anywhere.

  • Robust VoIP Calling Routes
  • User-Friendly Cloud PBX
  • Interactive Voice Response
  • Customizable CommPeak Dialer

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Grow Your Business With Cloud-Based Contact Center Solutions

Easily build a flexible, competitive, and cost-efficient virtual contact center.

Utilize a Cloud-Based Phone System

Using cloud-based software enables you to automate processes and enhance customer experiences without adding more agents. CommPeak has cloud-based contact center solutions that are tailored specifically for your needs.

  • Automatically route calls, dial leads, and more
  • Create specific customizations and calling rules
  • Use adaptive analytics for optimization insights

Enjoy Secure and Reliable Services

Balancing profitability and growth is an arduous task for contact centers because cutting costs can impact operations. CommPeak’s cost-efficient cloud-based contact center solutions enable you to reinvest in your business while maintaining service standards.

  • Access a large network of reliable tier 1 operators
  • Benefit from strong end-to-end encryptions
  • Use superior worldwide A-Z SIP termination services

Overcome On-Premise Limitations

Eliminate the costly, time-consuming, and tedious processes of upgrading, maintaining, and scaling on-premise systems. CommPeak’s cloud-based contact center solutions allow you to respond to the fluctuating demands of your business hassle-free.

  • Upgrade or scale your plan with a few clicks
  • Add or reduce extensions whenever you need
  • Support remote work quickly, and operate globally

How Our Cloud-Based Contact Center Solutions Help You Succeed

CommPeak’s solutions help businesses of all sizes to grow and exceed customer expectations.

Global Coverage

Take advantage of our high-quality global routes with shorter routing.

Easily Scalable

Take advantage of our on-demand scalability. Update your capacity anytime.

Superior Call Quality

Provide higher quality calls with minimal latency and low post-dial delay time.

Unique Personalizations

Use customizable proprietary products that can be tailored to your needs.


Lower your operational costs for future upgrades and optimizations.

Workflow Automation

Automate all of your contact center processes for operational efficiency.

Cloud-Based vs. On-Premise Solutions



  • Deployment

    Resources are hosted in the cloud. No additional hardware required.

  • Cost

    Pay-per-use. No setup, installation, or maintenance costs.

  • Control

    Cloud service provider is responsible for data security and encryption.

  • Compliance

    Cloud provider is responsible for ISO certifications and compliance.


  • Deployment

    Resources are deployed in-house, which requires IT infrastructure.

  • Cost

    Ongoing costs for hardware, space, power consumption, and IT staff.

  • Control

    Enterprise retains data that requires on-premise cybersecurity.

  • Compliance

    Enterprise is responsible for necessary certification and compliance measures.

Customers Succeed With CommPeak

Discover what customers love about CommPeak on G2, Trustpilot, Google, and other trusted review platforms.

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CommPeak G2 rating

"I like how easy it is to use... I can quickly find everything I need."

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google logo

"I’m so thrilled I chose CommPeak when I moved to the cloud."

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CommPeak Capterra rating

"It’s very easy for my agents...[and] works well with my business needs."

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Start Using CommPeak’s SIP Trunking Service


Create Account

Create an account with My CommPeak to get started. After verifying your contact information, explore our user-friendly dashboard.


Test Call Quality

Connect to CommPeak’s data centers with a SIP account. Use your free credit to make calls and experience our high-quality VoIP services.


Contact Sales

Contact us for a free PBX demo. We’ll show you how our features work in real-time and how they can help improve your sales and customer service.


Serve Customers

After a few business days, you’ll have a fully-equipped cloud contact center. Streamline processes, accelerate productivity, and boost your sales.

Cloud Contact Center FAQs

Boost Your Sales With CommPeak

Still have questions?

One of our dedicated team members will be happy to support you. Reach out today!

contact us today