Reach More Prospects and Convert More Leads
Leverage CommPeak’s outbound call center services to boost your sales potential. Using our outbound call center software, your agents can connect with more leads and acquire more customers.
- Robust VoIP Calling Routes
- Scalable Cloud-Based PBX
- Interactive Voice Response
- Customizable CommPeak Dialer
Talk to one of our experts!
Increase Sales and Revenue Potential With Our Outbound Call Center Solution
Equip your agents with a scaleable solution and exceed your sales quota.
Increase Agent Productivity
Outbound sales is a lucrative yet potentially stressful job. Fortunately, the days of manually making cold calls and updating leads are gone. CommPeak’s outbound call center solution enables agents to make more commissions without burning out.
- Automatically dial and connect with leads
- Access relevant information to close deals
- Work anywhere with our free Softphone
Leverage Lead-Agent Matching
You’ve heard countless stories about people getting annoyed by telemarketers calling them at the worst time, offering unwanted services and goods. Your outbound sales won’t make the same mistakes with CommPeak’s outbound call center solution.
- Create hundreds of unique, automatic calling rules
- Accelerate agent productivity with lead scoring
- Match the hottest leads with the most suitable agent
Maximize Efficiency of Campaigns
It’s difficult to sell in person and even more so while you’re doing it on the phone. Fortunately, you can leverage outbound call center software to increase your sales potential. CommPeak offers highly customizable solutions to help managers optimize campaigns.
- Quickly adjust calling ratios to reduce idle time
- Create specific skill groups and subgroups
- Access real-time analytics and data for insights
How Our Outbound Call Centre Services Help You Succeed
Our outbound call center solution automates manual processes so agents can focus on what matters most.
Quick and Cost-Effective
Start rapidly with a CommPeak account and enjoy minimal upfront costs.
Maximized Outbound Efficiency
Make up to 70% more calls per hour with the predictive CommPeak Dialer.
Easily Scalable Solutions
Scale up and down as needed. Our team configures everything for you.
Leverage thousands of outbound routing options for the ideal lead-agent match.
Agent Support and Control
Assist agents directly from the dashboard. Whisper, listen, or take over the call.
Monitor your outbound call center in real-time from the management dashboard.
The Benefits of Outbound Calling Software
- Intuitive, user-friendly agent interface
- Match uploaded leads with skill groups based on live parameters.
- Automatically reduce overall idle time and drop rates by adjusting the call ratio.
- Analyze analytics and reports to refine and optimize strategy.
- Increase conversions by automatically dialing the next best lead
- Get leads related to your agents’ skills and experience.
- Access relevant information and review it with an intuitive dashboard.
- Get real-time assistance with questions or technical issues.
- Talk to representatives who have your call history.
- Receive relevant offers and special promotions in a timely manner.
- Connect with a preferred agent without waiting in a queue for too long.
- Receive accurate information and personalized offers.
Customers Succeed With CommPeak
Discover what customers love about CommPeak on G2, Trustpilot, Google, and other trusted review platforms.Contact Us
Recommended Solutions for Your Cloud Contact Center
Start Communicating With Our Inbound Call Center Solutions
Create an Account
Sign up for a free trial in My CommPeak to get started. After verifying your contact information, access and explore our user-friendly dashboard.
Test Call Quality
Connect to CommPeak’s data centers. Use your free credit to make calls and experience our high-quality worldwide VoIP services.
Contact us for a free Cloud PBX and CommPeak Dialer demo. Discover how you can use these solutions to maximize operational efficiency and boost sales.
Call Your Leads
After our team sets up your solution, you can start calling your leads. Leverage CommPeak’s outbound call center solution to meet KPIs.
Outbound Call Center Solution FAQs
Still have questions?
One of our dedicated team members will be happy to support you. Reach out today!