CommPeak: The Net2Phone Alternative for Globally Competitive Businesses

Net2Phone offers a beginner-friendly VoIP system with a tiered subscription. CommPeak provides a comprehensive contact center solution with all-inclusive pricing packages at a fixed monthly fee. While CommPeak’s tools are certainly not as simple as Net2Phone’s, we offer highly user-friendly dashboards and a personal account manager to make your onboarding process as smooth as possible.

UCaaS is a cloud solution that integrates multiple communication services into one platform, including video, content sharing, and team conferencing. Using UCaaS, businesses can leverage the scalability of the cloud, which is more practical and cost-efficient than on-premise systems.

CommPeak provides a highly customizable business communications solution that businesses across multiple industries can leverage. For example, an E-commerce company can use CommPeak’s Cloud PBX to run in-house contact center operations such as customer service and sales. You can add any user, modify permissions whenever you need, and create custom auto attendant flows for incoming calls.

Our professional services team will set up the Cloud PBX for you. First, they’ll ask you to fill out a preliminary questionnaire so you can list all of your requirements. For instance, you can tell them exactly how you would like them to configure your IVR. The process takes two business days, after which you can begin communicating with customers and analyzing performance results in real time.

Our smallest package starts at $49 per month and allows you to make up to 8 concurrent calls. Contact our sales team and find out which pricing package best suits your needs. You can always scale up or down if needed. CommPeak works with you to make sure you never pay for what is necessary.

Besides the monthly fee, you only pay for your agents' VoIP minutes. You don’t have to terminate your policy to refund unused pre-paid credits. Our pay-per-use billing model was designed to give you the flexibility your business needs to adapt to the market and other unexpected issues.

Yes. CommPeak follows API data security protocols to ensure your CRM integration is secure. All data transfers between CommPeak’s Cloud PBX and your CRM are encrypted, and we take extensive measures to ensure security levels.

CommPeak seems more expensive than Net2Phone. However, our Cloud PBX does not use a tiered pricing model. Whichever package you choose, you’ll have access to all its features, which can provide you with money-saving insights for the future.

You can build a business phone system using FreePBX, but this requires extensive knowledge of Linux systems, telephony, and networking. Maintaining this system will require time and effort as your needs grow and your business expands. You’ll eventually need to pay for phone support or hire an IT professional full-time.

Yes. You can use any number for international or long-distance calls. Alternatively, you can purchase DID numbers and get local rates. CommPeak provides local virtual numbers in over 75 countries.