Virtual Phone Numbers in Malaysia

A virtual phone number for Malaysia is a telephone number with a local number with a +60 prefix. However, unlike a typical mobile or landline, a virtual number isn't tied to a specific location. Theoretically, this capability means that you can call local customers with recognizable caller IDs without needing to be physically present in Malaysia. A local number can significantly boost your answer rates.

Yes. Landline numbers are tied to traditional telephone lines that use physical copper wires or fiber optic cables to transmit voice signals. Virtual numbers, on the other hand, aren't connected to any physical line. They are internet-based and use VoIP technology to send your audio data. Virtual numbers are more cost-effective and have more advanced feature possibilities than landlines.

The cost of buying a virtual phone number in Malaysia varies depending on which provider you work with and the type of number (i.e., mobile, non-geo) you want for your business. For basic plans, virtual numbers in Malaysia typically start around $10 to $20 a month. However, keep in mind that cheaper is not always better regarding virtual numbers. You'll want to work with a trustworthy provider that offers reliable numbers that customers will answer.

Buying a local, virtual number for Malaysia is relatively easy and can be completed online through CommPeak's user-friendly portal. You will have to submit the necessary documents, including a business verification ID, contact details, and a description of your services. The verification process usually takes 1 to 3 business days, after which you can immediately start calling your customers in Malaysia.

Yes, CommPeak offers highly reliable numbers that we guarantee to replace if you find they're underperforming. Moreover, with over ten years of working with external providers, we've developed a vast network of relationships to ensure your numbers get the performance rates you want. We also provide 24/7 live support to help you address any issues or concerns when using your virtual Malaysian number.

There's no limit to how many outbound calls you can place with your new virtual phone number in Malaysia. However, we recommend that you avoid making more than 50 calls a day with the same number, as providers will sometimes flag it as suspicious. Instead of overusing your number, you can purchase multiple Malaysian numbers from CommPeak, giving you options for your outgoing communications.

Yes. At CommPeak, we require all our customers to configure their virtual numbers to configure incoming calls. This requirement is due to telecommunications regulations. In addition, it boosts your business reputation when customers can easily call back the number you used to connect with them. Inbound capabilities ensure that those who are actively seeking your services can quickly get in touch with agents.

Yes. All of our solutions were designed to integrate with one another seamlessly. You can use our DID virtual numbers with our Cloud PBX or CommPeak Dialer. You can also use our VoIP routes when calling with your Malaysian caller ID. Ultimately, we offer a full suite of cloud-based services that will help you reach more customers in Malaysia and boost your ROI.

Yes! We offer a wide variety of VoIP calling routes to Malaysia with various local providers. Typically when you purchase a virtual number, we can offer you a special rate for the respective country's VoIP. Contact our sales team after purchasing a Malaysian virtual number and see if they're offering any special deals.

You can monitor your usage with your Malaysian virtual number directly in the My CommPeak portal. Our user-friendly dashboard shows your entire calling activity, how much you've spent so far, and another number of valuable KPIs like answer rate. If there's any information you're interested in that's not shown on the dashboard, feel free to contact our support team, and they'll get it to you as soon as possible.

In order to purchase a Malaysian DID number, establishing a firm business identity is imperative. This process is straightforward yet crucial for ensuring legitimacy and security. To initiate this process seamlessly, essential details pertaining to your company, such as its name, registration number, and address, are required. Additionally, providing the name, email, and phone number of your authorized representative further solidifies your business's identity. To validate this information, certain documents must be furnished, including a copy of your company's registration certificate, your representative's personal identification document, and proof of your company's address. These measures not only authenticate your business but also uphold regulatory standards, fostering trust and reliability in the realm of telecommunications