Virtual Phone Numbers in the Philippines

Virtual numbers allow you to make calls over the internet instead of a traditional telephone line. As a result, you can use a PH virtual number anywhere in the world using multiple devices, establish a local presence without being physically located there, and significantly reduce the cost of long-distance calls. Moreover, a virtual phone number in the Philippines shows up with a local +63 country code, giving your business the appearance of a physical presence within the country.

CommPeak provides a dedicated platform where you can manage and monitor the performance and cost of your virtual numbers. We also offer you a rapid DID replacement option if you discover that any of your DIDs have been marked as spam on the popular spam checker apps. You will be charged based on usage. If you need help replacing your virtual numbers, our live support is available 24/7/365.

A PH virtual number makes your business look professional, helping your sales team increase their answer rates with a local caller ID. Research shows that customers are much more likely to answer the phone when they recognize the country prefix, so a local PH number is essential for business success. You can also use virtual numbers for multiple campaigns or one to forward calls, making call distribution efficient. Since virtual numbers are not bound to a physical location, your agents can work remotely.

A DID expert will process your request once they receive all the necessary documents. All you need to do is wait for the activation process to finish, which takes between 24 to 72 hours. Once ready, your virtual numbers will be assigned to your CommPeak account, and you can use them immediately to reach out to your customers in the Philippines.

The virtual numbers will be configured for you. You don’t have to do any extra steps within our platform to set up your virtual numbers. You’ll find the numbers under your outbound caller ID inventory in your CommPeak account when the activation process is complete.

DID rates vary depending on the type of number you buy. Cost per number might also change over time, as local carriers tend to adjust their rates with the local markets. Set up and monthly fees may also apply. You can ask for the complete pricing information from our sales team. They’ll be able to get you the best deals for your PH virtual numbers.

You must submit official documents with your name, company name, and address worldwide. Any state-issued document will be sufficient. For example, you can submit a utility bill not older than six months for proof of address. These requirements are only needed if you purchase mobile and international toll-free DID numbers.

Contact our support team and inform them which virtual number you want to replace. You can use our in-house auto spam check software to discover if your DID numbers have been flagged as spam on popular 3rd party apps. If the documents you submitted prior are still valid, we’ll use them to process your request. As before, the replacement is configured and assigned directly to your CommPeak account.

Yes. Our PH virtual number can support incoming and outgoing calls. Use your virtual numbers with our communication solutions like the Cloud PBX or CommPeak Dialer to connect with Filipino customers or explore the Philippine market. This approach is cost-efficient for companies outside the country to provide localized customer services and evaluate performance results and KPIs.

Yes. There are no restrictions on how many virtual numbers you can buy. We recommend buying multiple PH virtual numbers, especially if you’re making a high volume of outbound calls. You’ll want to avoid having your numbers marked as spam. We will process your request once you submit the required documents, and once they’re activated, the numbers will show up in your account.