The Omnichannel Shared Inbox brings every customer conversation into the CommPeak Dialer. Go beyond voice and engage leads via SMS and WhatsApp, creating a faster, more flexible experience for both agents and customers.
Bring text and voice together. Managing SMS and WhatsApp right where you make calls is much more efficient, making it convenient for agents to switch between tasks.
Deliver fast, consistent service with ready-made message templates your agents can easily insert into any conversation window.
Strengthen messaging quality and context by providing agents with full conversation history and internal notes that streamline agent handoffs.
Real-time incoming alerts signal new messages as they arrive so agents can catch and address all incoming activity.
Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via or the contact form. We'll help you decide which solutions are right for your business.
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