CommPeak Dialer
What is Predictive Dialing?
Predictive dialing predicts agent availability, placing multiple outbound calls simultaneously, and routing answered calls to available agents, reducing no answer calls and increasing talk time.
INTELLIGENT ROUTING
Optimize Agent Productivity
With predictive dialing, call center agents reach more leads faster and spend more time engaged in live conversations. This gives high-volume call centers a boost in connection rates and helps them drive their sales pipelines further.
Cuts Agent Idle Time
The dialer continuously initiates dialing in the background, so agents don’t need to do any dialing, and as soon as one call ends, they can move right onto the next call.
Learn moreReach More Leads Faster
Predicting agent availability, the dialer maximizes the number of live conversations, giving agents more chances to engage in meaningful discussions that drive conversions and help meet campaign goals.
Learn moreIncreases Conversations per Hour
Reduced idle time and continuous dialing translate into more completed conversations per hour, helping agents hit performance targets faster.
Learn moreContact Our Sales Team Today
Our team makes sure your onboarding journey is stress-free. Once you create an account, reach out to us via or the contact form. We'll help you decide which solutions are right for your business.
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PREDICTIVE DIALING QUERIES